HTRN AI Solutions
HTRN AI Solutions — SMS/MMS Messaging Policy
By opting in to receive SMS or MMS messages from HTRN AI Solutions (“HTRN,” “we,” “our”), you agree to the terms outlined in this Messaging Policy. This Policy applies to all text messages we send, including alerts, updates, appointment reminders, promotions, support messages, and automated notifications.
1. Opt-In Requirement
You will only receive SMS/MMS messages from us if you have explicitly opted in. Opt-in may occur through:
- Submitting a form on our website
- Texting a keyword to our number
- Checking an opt-in box during appointment scheduling or signup
- Requesting information from our team
- Becoming a customer or requesting service updates
2. Message Frequency
Message frequency varies but generally includes appointment-related notifications, follow-ups, support messages, and occasional marketing offers. You will not receive excessive or spam-like messaging.
3. Opt-Out Instructions
You may opt out of SMS/MMS messages at any time by replying with:
- STOP — immediately ends all messaging
- UNSUBSCRIBE
- CANCEL
- QUIT
After opting out, you may receive a final confirmation message.
4. Help / Support
If you need assistance, reply with:
- HELP
- INFO
Or contact us directly at [email protected].
5. Carrier & Delivery Disclaimer
Mobile carriers (e.g., Verizon, AT&T, T-Mobile) are not liable for delayed or undelivered messages. Delivery may vary based on your carrier’s network conditions.
6. Costs & Fees
Message and data rates may apply according to your mobile phone plan. You are responsible for any charges from your carrier.
7. Data & Privacy
Your information is handled according to our Privacy Policy. We do not sell or rent your personal data.
You can review the full Privacy Policy here:
HTRN Privacy Policy
8. Changes to This Policy
We may update this SMS/MMS Messaging Policy at any time to comply with laws, A2P requirements, or internal practices. Updates will be posted on this page.
9. Contact Information
For questions, compliance matters, or support, contact us at:
[email protected]